Tampa Forge

Emergency WordPress repair

WordPress down? Send up a flare.

White screen, fatal error, or a site your host just suspended. In WordPress the cause is nearly always a plugin or theme update that went wrong — which is good news, because that's fast to diagnose and faster to roll back. Tell us what changed and we'll get you back up.

The Usual Suspects

Why websites go down — it's almost always one of these

Sites rarely sink for mysterious reasons. In practice, the same handful of failures account for nearly every outage we see, and each one leaves its own telltale wake.

Lapsed Papers

Expired domain or hosting

The renewal email went to an old inbox, a card expired, and the registrar or host quietly pulled the plug. Embarrassingly common — and often the fastest fix on this list, if it's caught before the domain goes back to market.

Engine Room

Server crash or hosting failure

Overloaded shared hosting, a full disk, a crashed database, or a host having a very bad day. The site is intact; the machine under it isn't.

Friendly Fire

A botched update

A plugin, theme, or core update that didn't agree with the rest of the ship. One click, white screen. Usually recoverable — if it's diagnosed before more "fixes" get piled on top.

Lost Bearings

DNS pointing the wrong way

Someone changed nameservers, migrated hosts, or edited a record they shouldn't have — and now the world's maps point to an empty stretch of ocean. The site's fine; nobody can find it.

Our Triage Process

Find the leak first, then fix it

Honest word: some outages are a twenty-minute fix and some mean the site needs rebuilding. We tell you which one you have — and what it costs — before we charge you anything. No billing by the hour to poke around in the dark.

Bearing N — Locate

Find the failure

Domain, DNS, server, application — we check the chain in order and pin down exactly where it broke, usually quickly.

Bearing E — Report

Tell you straight

You get a plain-English diagnosis: what failed, whether it's a quick patch or a bigger job, and a fixed price for either — before any work is billed.

Bearing S — Refloat

Get the site back up

With your go-ahead, we make the fix — restore, repair, repoint, or rebuild — and verify the whole site works, not just the homepage.

Bearing W — Reinforce

Keep it from recurring

Renewal alerts, working backups, monitoring that pings you before your customers notice. The same outage shouldn't happen twice.

Common causes

What usually takes a WordPress site down

Roughly in the order we find them. If you know which one applies, say so when you write — it saves an hour.

Most common

A plugin update

A plugin updated overnight and its new version fights your theme or PHP version. Rollback first, root cause second.

Common

PHP version bump

Your host upgraded PHP and an old plugin doesn't support it. The plugin needs updating, replacing, or rebuilding as code you own.

Less common

Hosting or database

Out of disk, a corrupted database table, or an expired certificate. Fast to confirm, fast to fix.

Down right now?

Write with the URL and anything that changed in the last day — an update, a new plugin, a host email. Urgent WordPress issues jump the queue.

Request a free consultation

No ransom required. First conversation is free.