Tampa Forge

WordPress forms

Your WordPress form isn't broken — it's not delivering.

Almost every “contact form not working” case in WordPress is one of four things, and only one of them is the form plugin itself. We find which one, fix it, and — when the form is load-bearing for your business — rebuild it as a custom plugin that stores every submission in your database so a lost email never means a lost lead.

Why Forms Stop Sending

The four leaks we find most often

Form delivery is a chain — the form, the site's mailer, the sending server, the receiving inbox — and a break anywhere in it looks identical from the outside: nothing arrives. These are the usual break points.

Rotten Rigging

PHP mail that was never reliable

Many sites still send mail straight from the web server with PHP's built-in mail — a method inboxes have learned to distrust. It works until it doesn't, and there's no error when it fails.

Flagged Colors

Spam filters swallowing your own mail

Missing SPF, DKIM, or DMARC records make your form's email look forged — because technically it is. Providers quietly junk or drop it, and neither you nor your visitor is ever told.

Broken Tackle

A form plugin that quietly broke

An update to the form plugin, the theme, or WordPress itself — and the form stops firing. The page still renders perfectly, so nobody notices until someone mentions "I tried to reach you."

Changed Winds

An email or SMTP change upstream

You switched email providers, an API key expired, or your host changed its sending rules. The form kept the old credentials and has been shouting into the void ever since.

Straight Answers

Questions we hear from worried form owners

How do I check if my form is actually broken?

Submit it yourself from a personal email address and wait a few minutes — then check spam. Do it once from your phone too. If nothing lands anywhere, the leak is real, and it's worth noting anything that changed recently: updates, new email provider, new host.

How long has it been broken? Did I lose leads?

Sometimes we can tell: form plugins and server logs occasionally hold submission records the email never delivered, and we check for them first — recovered messages go straight to you. Honestly, sometimes there's no record at all. That's exactly why our fix always adds one going forward.

What does your fix actually include?

We trace the full chain and repair the break — proper authenticated sending (SMTP or an email API, not bare PHP mail), correct SPF/DKIM records, and a repaired or replaced form. Then we test it end to end, from real submission to real inbox, before calling it done.

How do you make sure it can't fail silently again?

Every submission gets written to a stored record on your site as well as emailed. If email delivery ever hiccups again, the lead still exists and you can still answer it. Belt, suspenders, and a lifeboat.

Do I need a whole new website for this?

Almost never. Form delivery is usually a contained repair with a contained price. If we find deeper rot while we're in there, we'll tell you plainly and quote it separately — your call, no pressure.

The four causes

Why WordPress forms stop delivering

In order of how often we find them. None of them are visible from the front of the site, which is why forms fail silently for months.

1

Email deliverability

WordPress sends mail from your web server, which the recipient's spam filter distrusts. The fix is proper authenticated sending, not another form plugin.

2

Plugin conflict

Another plugin's JavaScript breaks the submit handler. The form looks fine and quietly does nothing — classic plugin conflict territory.

3

Nothing is stored

Most form plugins email and forget. If mail fails, the submission is gone forever. Storing submissions is the single highest-value fix.

4

Spam filtering gone wrong

Aggressive anti-spam quietly discards real leads. We tune it, or replace it in a custom plugin you control.

Losing leads through your WordPress form?

Send us the page with the form on it. We'll test it end to end, tell you which of the four causes it is, and quote the fix at a fixed price.

Request a free consultation

No ransom required. First conversation is free.