Questions from the Dock
Frequently asked questions
Can you work with the booking system we already use?
Almost certainly. FareHarbor, Peek, Xola, Dockwa for transient slips, or a plain reservation form that emails your first mate — we integrate what you have rather than forcing a switch. If what you have is a paper calendar, we'll talk honestly about the simplest system worth adopting.
Do you actually understand the charter business, or just the pirate theme?
Fair question — the flag is decoration, the knowledge isn't. We're a Tampa Bay crew; we know the difference between inshore and offshore trips, why your rates page needs half-day and full-day splits, what a fighting chair photo does for bookings, and why June and January need different homepages.
Most of our bookings happen on phones. Will the site hold up?
That's the primary design target, not an afterthought. We build mobile-first, test on real devices over weak connections, and keep the tap-to-book and tap-to-call paths above the fold — because the person booking from the dock or the hotel pool won't pinch and zoom to give you money.
Business is seasonal. Can we keep costs predictable?
Yes — that's why we quote fixed prices, agreed before any work starts. Ongoing care is optional and month to month, so you're not locked into a retainer through the slow season. And the site, domain, and accounts are yours either way.
Can you update the site when trips, boats, or rates change?
Either way works: we set the site up so you can change rates, crew, and photos yourself, or we handle updates on a monthly care plan. New boat in the fleet, captain change, red tide notice — updated same business day, not next sprint.