What You're Paying For
Monthly care, plainly stated
Maintenance plans have a reputation problem: vague deliverables, invisible work, and contracts that outlive the goodwill. Here's exactly what ours cover, what the retainers cost, and what they deliberately don't include.
Keeping her seaworthy
What a plan includes
Software and plugin updates applied on a schedule (not when something breaks), offsite backups we actually test restoring, uptime monitoring that pages us — not you — when the site goes dark, security patching, and small content changes: swap a photo, update hours, add a staff bio. And when something does break, you call a person who knows your site, not a ticket queue.
Honest numbers
What the retainers cost
Care plans start at $149 a month with Harbor Watch — site care for a static site or WordPress, including updates, backups, and a real human to call. Setup is $495. Full Watch is $349 a month plus $795 setup, and adds lead response: every web inquiry answered in under a minute, plus one conversion improvement a month. Both are month to month, and the number is in writing before you commit.
Why it matters
The cheapest rescue is the one you never need
Most of the rescue jobs that reach us — hacked WordPress installs, sites down for days, checkouts silently broken for weeks — are really just maintenance that never happened, discovered at the worst possible moment. Our website rescue case study shows what that costs to undo. A care plan is the cheaper, calmer version of the same work, done before the storm instead of after. If you're not sure what shape your site is in today, a speed and security audit is the honest place to start.
Honest scope
What's not included — and no lock-in
A maintenance plan isn't unlimited development in disguise: redesigns, new features, and new pages beyond small content changes are scoped and quoted separately, so the plan stays cheap and the big work stays deliberate. Plans are month-to-month — cancel whenever, no wind-down fees — and your hosting, domain, and code stay in your name the whole time. If you leave, you leave with everything. For sites running older PHP codebases past their update horizon, our PHP maintenance and legacy support service picks up where standard care plans stop.