Tampa Forge

Free audit · no obligation

Find out how many jobs your website is losing.

We mystery-shop your inquiry channels the way a real customer would — the contact form at 9pm, the phone at lunch, the Google Business messages on a Sunday — and time every response. Then we send you a plain-English report: where your leads die, and what one recovered job a month is worth to you. Free. The report is yours either way.

What we check

Four soundings, one report

The mystery shop We submit an inquiry through your website the way a customer would — real job description, real contact details, clearly marked as a test so nothing gets booked by accident.

The stopwatch We time the first response on every channel: contact form, phone, Google Business messages. Minutes, hours, or the special third category — never.

The after-hours check The inquiry goes in at night or on a weekend, because that's when your customers are actually shopping. What happens between 6pm and 8am is usually the whole story.

The math Your report includes the plain arithmetic: your average job value, the inquiries you're likely losing, and what recovering even one a month would be worth. Then an honest verdict on whether automation would pay for itself — including when it wouldn't.

Start the audit

Request your free lead-response audit

Tell us where to find you and how customers usually reach out. We run the mystery shop within 3 business days and email the report. Prefer your own mail client? [email protected] reaches the same crew.

The mystery shop is clearly marked as a test — nothing gets booked, nobody gets bothered. Report within 3 business days.

What lands in your inbox

The report, in three parts

Part one

Response times, by channel

How long each of your inquiry channels took to answer — measured with a stopwatch, not estimated. Including the channels that never answered at all.

Part two

Where the leads die

The exact gaps: the after-hours silence, the form that sends inquiries to an unmonitored inbox, the phone tree that eats callers. Named specifically, so you can fix them with or without us.

Part three

The math, and the verdict

What one recovered job a month is worth at your average ticket — and our honest take on whether AI lead-response would pay for itself. If the answer is no, the report says so.

Know where you stand before you spend anything

Three business days, one report, zero obligation. If your response times are already sharp, we'll be the first to tell you — and the report still shows you exactly where you stand.

Prefer email? [email protected] — same inbox, same reply time.